Sunflower provide support not only for our own solutions but also managed service contracts for nationwide clients.
We operate on-site and using the internet to provide secure remote client solutions as well as those in Devon.
Whatever your support requirements are from help with Microsoft Office to a managed service contract we can help.
Our managed helpdesk solution gives our clients 24/7 internet based access to our engineers. Calls raised through our helpdesk are routed directly to the appropriate engineer and client manager. Clients can view the current status of a helpdesk incident and report on oustanding calls along with how well we are doing against the agreed service levels